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The Headwinds.

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Based in Texas, is a non-asset based moving company founded in 2015 by a group of moving industry veterans with over 100 years of combined experience. They help enterprise companies like Bloomberg, Meta (formerly Facebook), and NuCompass Mobility relocate thousands of employees each year.

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Walkboard Express packs individuals’ household goods into crates and metal containers, then transports them worldwide. Although household goods tend to be damage prone, the company boasts the lowest damage-claim rate in the country by using a unique packing technique.

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Initially, they were working with major third-party logistics (3PL) companies to transport goods, primarily via less than truckload (LTL) and partial truckload (PTL). Zigzagging routes and transloading led to frequent delays that had real-world impacts for their customers, who would move into empty homes without their belongings. To maintain customer satisfaction, Walkboard Express provided clients with interim household necessities, lowering their
overall profits.

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They needed a better, more reliable shipping solution.

The Solution.

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Walkboard Express came to ���Ҵ�ý looking for a better, more reliable way to ship their customers’ goods. After analyzing their typical shipment profile and network, ���Ҵ�ý recommended our guaranteed terminal-free ���Ҵ�ýDirect® service.

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With ���Ҵ�ýDirect®, Walkboard Express’s shipments are matched and combined with other freight going in the same direction to create a Shared Truckload. The freight stays on the same truck, with the same driver, all the way to its destination—and they only pay for the space they use.

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Together, ���Ҵ�ý has helped Walkboard Express see improved efficiencies from on-time delivery and cost savings to reduced carbon emissions. As a result, Walkboard Express is able to deliver their customers' goods by the date requested, reduce their own expenses, and provide an overall consistently better experience.

Walkboard Express' ���Ҵ�ý experience.

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Improved service quality ↘

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“���Ҵ�ý is avoiding hubs and delivering shipments on time. It’s helping us provide a better quality of service to our clients, and we’re winning more business because of it.” - Rob Vespa, President of Walkboard Express

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Partnership to count on ↘

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“We really enjoy working with ���Ҵ�ý, and we’re glad that we can count on your team." - Leah Ellison, Vice President of Operations at Walkboard Express

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Dedicated customer service ↘

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"When there is an issue, somebody from ���Ҵ�ý is all over it, which is huge! With the other 3PLs we use, it’s our problem and that doesn’t work for me as a business owner. But with ���Ҵ�ý, I know somebody’s on it, so you’ve taken that off my plate." - Rob Vespa, President of Walkboard Express